Shipping policy

Izel Lights Shipping Policy

At Izel Lights, we are committed to delivering a seamless and premium shopping experience. Please review our shipping policy to understand our processing times, delivery options, and terms.

Order Processing

  • Orders are processed within 2-3 business days, excluding weekends and holidays.
  • Pre-orders will be processed within 2-3 business days of stock availability.
  • A confirmation email with tracking details will be sent once your order is dispatched.

Shipping & Delivery

We partner with reliable logistics providers to ensure secure and timely deliveries.

Domestic Shipping

  • Standard Shipping: Estimated delivery within 5-10 business days.
  • Express Shipping: Estimated delivery within 3-5 business days (available at checkout).

International Shipping

  • Delivery times vary based on destination and customs clearance.
  • Shipping costs and duties (if applicable) will be calculated at checkout.

Shipping Fees & Free Shipping

  • Shipping rates are calculated based on destination, package weight, and size.
  • Free shipping may be available for select locations or promotional offers.

Order Tracking

  • Once shipped, you will receive a tracking link via email.
  • You can also track your shipment via our “Track My Order” page.

Customs, Duties & Taxes (For International Orders)

  • International orders may be subject to custom duties, taxes, or import fees, payable by the recipient.
  • These charges vary by country and are not included in the product price or shipping cost.

Delays & Shipping Exceptions

  • While we strive for timely delivery, unexpected delays due to weather, customs, or carrier issues may occur.
  • Izel Lights is not responsible for carrier-related delays.

Lost, Stolen, or Undelivered Packages

  • If your package is lost in transit, please contact us within 48 hours of the expected delivery date.
  • Izel Lights is not responsible for stolen packages once marked as delivered.

Shipping Restrictions

  • We currently do not ship to P.O. Boxes or military addresses.

For any shipping-related inquiries, please reach out to our support team at [izellights@gmail.com] or [8884906577].